Satisfaction survey

Customer data

Company*

Made by*

Position*

Commercial attention

Availability and staff training to assist*

Waiting time to serve*

Resolution of their queries/doubts*

Clarity of the technical response (clear and comprehensive)*

Clarity of the commercial response (complete and clear)*

Management and budget deals

Response time to the budget request*

Quality budget (clear and comprehensive)*

Value for money of service*

Order management and services

Compliance with agreed delivery deadlines*

Responding to the request for information on the status of your request*

Optimal reception status report*

Content report delivered*

Post-sales service

Quality of service provided*

Claims management*

Overall rating

Overall, how would you rate the service provided by CIMALab?*

Comments and suggestions

Comments